My Background
EXPERIENCE
Amazon
Mar 2020 - May 2025 (5 yrs 3 mos)
Team Manager, People Operations & Digital Merchandising
Jul 2023 - May 2025 (1 yr 11 mos) Full-time · Remote
Promoted after demonstrating strong leadership and process innovation. Directed large-scale initiatives that enhanced efficiency, optimized workflows, and improved engagement across distributed teams.​
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Led Amazon’s “Now Trending” landing page, managing a 12-person remote team of content creators, graphic designers, and cross-collaborated with data scientists and SDE's while boosting visibility, driving product discovery, and customer engagement across desktop and mobile platforms.
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Designed and launched an Asana Performance Dashboard aggregating productivity and audit data; achieved 100% adoption in the first month, reducing managers 1:1 prep time by 45 minutes per employee and aligned performance tracking for 60+ employees.
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Standardized onboarding for employees returning from leave through a Ramp-Up template and shared progress tracker, reducing intervention by 75% and freeing managers to focus on coaching and strategy.
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Served as Connections & Action Team (CAT) Manager, leading org-wide engagement and morale across a network of 100+ remote employees through collaboration and feedback-driven initiatives.
Team Lead, Operations & Data Integrity
Jun 2021 - Jul 2023 (2 yrs 2 mos) Full-time · Remote
Managed program-level reporting across 13 teams (320+ employees), ensuring operational efficiency and data accuracy across daily workflows.​
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Directed productivity analysis, SLA tracking, and labor allocation to optimize performance and meet business objectives.
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Trained and developed 30+ employees and contractors, strengthening skill growth and knowledge retention.
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Presented weekly and bi-weekly performance reviews to senior leadership, influencing strategic and staffing decisions.
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Created SOPs and internal training assets, standardizing tool use, process adherence, and quality across remote teams.
Catalog Specialist
Mar 2020 - Jun 2021 (1 yr 5 mos) Contract > Full-time · Remote
Curated and optimized product selections for Men’s and Women’s categories, ensuring seamless client experiences and data accuracy.
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Analyzed product datasets of 500,000+ ASINs to identify gaps, trends, and optimization opportunities.
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Scoped into Training Ambassador and CAT Representative roles—improving onboarding efficiency and driving measurable gains in team satisfaction.
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Partnered cross-functionally with Creative, UX, and Marketing teams to align product visibility with strategic goals.
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Winston Retail
Oct 2022 - Apr 2025 (2 yrs 7 mos)
Merchandising Coordinator
Part-Time Contractor · Multi-site (Washington, DC Metro Area)
Executed multi-brand visual merchandising strategies for Barbour, Mackage, Polo Ralph Lauren, Moose Knuckles, and MZ Wallace across Nordstrom, Bloomingdale’s, Saks Fifth Avenue, and Neiman Marcus.​
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Delivered a 22% increase in floor space visibility and 18% improvement in sell-through through strategic negotiation and tailored merchandising plans.
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Built relationships with 15+ store managers and trained 75+ sales associates quarterly—raising brand knowledge scores by 35%.
Shop Made In DC
Nov 2020 - Mar 2022 (1 yr 5 mos)
Merchandising Coordinator
Part-time · Multi-site (Washington, DC)
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Oversaw visual operations across 2 retail locations, improving productivity by 25% through efficient scheduling systems.
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Designed and executed 10+ seasonal displays annually, driving 20% growth in featured product sales.
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Negotiated vendor partnerships to reduce procurement costs by 15% while improving display quality.
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Developed and hosted company-wide merchandising webinars that increased compliance scores by 30%.
Bloomingdale's
Jun 2019 - Mar 2020 (10 mos)
Merchandising Coordinator
Full-time · On-site (McLean, Virginia)
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Styled and maintained 50+ mannequins daily during full-store renovation, executing cohesive visuals across departments.
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Led cosmetic and fragrance campaign setups, enhancing brand storytelling through strategic display execution.
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Created innovative Women’s Ready-to-Wear displays that improved visibility and trend alignment.
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Utilized Adobe Creative Suite and LXi to produce and install large-scale vinyl graphics and visuals.
Lululemon
Oct 2014 - Jun 2019 (4 yrs 9 mos)
Visual & Operations Leader
Full-time · On-site (Austin, Texas / New York, New York / McLean, Virginia)
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Progressed through multiple leadership and visual roles driving guest experiences, team performance, and operational excellence.​
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Coached and developed 35+ employees, increasing guest satisfaction by 25% and conversion by 35%.
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Led visual merchandising and campaign execution, achieving 40% growth in men’s category sales.
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Proactively created and completed a men’s visual internship at a New York City SOHO boutique, contributing to national merchandising strategy development.